SHIPPING AND DELIVERY POLICY
SHIPPING AND DELIVERY POLICY
The products presented on our website are not located in GUATEMALA and are sent directly from our manufacturers located ABROAD. The average ESTIMATED delivery time of the products is 10 to 15 business days, although there may be variations in time, customs costs or VAT by Correos and possible strike problems, in addition to other factors beyond our control, but we guarantee the delivery of your product within a maximum of 90 days after purchase. (IF THIS TIME LIMIT IS NOT MEET, THE ORDER MAY BE RETURNED WITHOUT CONDITIONS)
Another important fact is that the products arrive in GUATEMALA under competent supervision and will then be delivered to the destination cities. All purchases have a tracking code that will be sent to the customer's email within 7 business days, (UNLESS THERE IS A PROBLEM IN SHIPPING BY THE SUPPLIERS) and can be tracked from the time it leaves the country of origin until it arrives home. Delivery is always made by Correos, however, in some cases, such as absent recipients, regions with delivery restrictions, among other reasons, Correos may leave a notice for the collection of products at the agency closest to the address provided. If the order is for 2 or more products, they can be sent separately and a tracking number will be issued for each product. As it is an international order, the tracking information on the Correos website may take up to 7 business days after the tracking code information. The completion of the delivery address must be checked by the buyer before confirming the purchase, and in case of return of the product due to incorrect address or insufficient data, it will be the sole responsibility of the customer. In case of unsuccessful attempts, it is available at the agency for collection, but if not, it must be returned to the sender abroad. Once the reshipment has been confirmed, the delivery period began to run from the date of this confirmation, which was recorded in the order record. In case of reshipment, the new delivery period will apply. If you have any questions about the deadlines, our team will always be available by email at contactcamiverseshop@gmail.com. By completing a purchase, the customer will comply with the conditions and rules determined by the CAMIVERSE SHOP store and will be in compliance with the TERMS AND CONDITIONS OF THE STORE
Another important fact is that the products arrive in GUATEMALA under competent supervision and will then be delivered to the destination cities. All purchases have a tracking code that will be sent to the customer's email within 7 business days, (UNLESS THERE IS A PROBLEM IN SHIPPING BY THE SUPPLIERS) and can be tracked from the time it leaves the country of origin until it arrives home. Delivery is always made by Correos, however, in some cases, such as absent recipients, regions with delivery restrictions, among other reasons, Correos may leave a notice for the collection of products at the agency closest to the address provided. If the order is for 2 or more products, they can be sent separately and a tracking number will be issued for each product. As it is an international order, the tracking information on the Correos website may take up to 7 business days after the tracking code information. The completion of the delivery address must be checked by the buyer before confirming the purchase, and in case of return of the product due to incorrect address or insufficient data, it will be the sole responsibility of the customer. In case of unsuccessful attempts, it is available at the agency for collection, but if not, it must be returned to the sender abroad. Once the reshipment has been confirmed, the delivery period began to run from the date of this confirmation, which was recorded in the order record. In case of reshipment, the new delivery period will apply. If you have any questions about the deadlines, our team will always be available by email at contactcamiverseshop@gmail.com. By completing a purchase, the customer will comply with the conditions and rules determined by the CAMIVERSE SHOP store and will be in compliance with the TERMS AND CONDITIONS OF THE STORE